Retail 2022 Presentations

Brand Sessions

Evolving from CX to Digital CX to Drive Product Excellence
(download slides)

Tamara Pluviose
Director. Digital Strategy & Optimization
Virgin Voyages


Speaking Gen Z’s Language: Using TikTok to Grow Your Brand
(download slides)

Krysta Lewis
Aisling Organics


Growing your Brand Community Through Product Content Diversification
(download slides)

Hamid Saify
SVP, Digital Retail
Liquid Death


Thriving in a Hybrid Retail Environment
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Cydni Tetro


Thriving in a Hybrid Retail Environment
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Shawn Lalehzarian
The Red Chickz


Partner Sessions

Consumer Loyalty: The New Frontier for Growth
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Karla Park
Sr. Product Manager


Case Study: How to Build a Modern Day Tech Stack to Support Business Growth
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Irene Sibaja
Retail Industry Principal
Treasure Data

Zack Wenthe
CDP Evangelist
Treasure Data


Creating a Fulfillment Strategy that Enhances Customer Experience and Loyalty
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Joe Wyatt
Head of Digital Solutions

Brandon Maskell
Director of Digital Strategy & Analytics
Titan Brands


CX Automation Done Right to Drive Revenue & Retention for Retail
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Fang Cheng
CEO & Founder



Panel: Taking a Holistic Approach to Business Growth

Panel: Creating a Harmonized Retail Experience⠀

Panel: Diving Into TikTok for DTC Brands and Retailers