Summit Catalog

Company URL: www.bikky.com

Company  Profile: Bikky is a guest data platform for restaurants. We break down silos across POS, online ordering, reservation, and loyalty platforms to give a 360° view of guests. Brands like Boqueria, Urbanspace, and Westville use deep insights in Bikky to personalize engagement and to 3x customer lifetime value.

Areas of Specialization:
Customer data platform (CDP), insights & analytics, data aggregation, marketing automation & attribution

Products and Services: 

Data aggregation
Pull in and clean your data across different operating systems including POS, ordering, third-party marketplaces, and reservations.

Insights & analytics
Understand your business’s performance – holistically and by location. See customer lifetime value, recency, frequency, and how customer behaviors impact the business over time.

Complete guest profiles
See a full view of each guest across all operating systems and marketing platforms, including email engagement, order history, and menu items ordered.

Easy segmentation
Create guest segments in under 30 seconds using 20+ guest attributes with and/or logic. Filter by first-time source, last time seen, most recent order source, and more.

Campaign triggers
Send email, SMS, and ad campaigns without spreadsheets. We’ll trigger your audiences automatically and show ROI. So you can focus on the creative part of each campaign.

Built-in data analyst
Answer questions and surface insights in the dashboard and through custom data requests to our team. Meet your owner’s, CMO’s, CFO’s, and COO’s new best friend.

Revenue reporting
See daily or cumulative revenue across all of your marketing campaigns or drill down into one campaign. Get an easy-to-interpret analysis you can easily show to your boss.

By-location scorecards
See how your business is doing at each location over time, including monthly change in: database size, average check, revenue, repeat guest rate, and 90-day spend.

Your strategy advisor
Access best practices other restaurant marketers are finding success with, and implement them faster with the Bikky team as your advisor and industry guide.

Real-time integrations
Connect into your operating systems at each location, pulling your data into one system of record that feeds into your marketing automation and measures revenue.

Company URL: www.botrista.io

Company  Profile: Established in 2017, Botrista (pronounced Bot-REES-tuh) is a leader in the beverage technology space, and the inventor and developer of The DrinkBot Pro, an automated craft drink solution for restaurants and foodservice providers. Knowing that many dining guests are moving away from soda, our mission to use automation technology to make craft beverages – like flavored iced teas, energy drinks, infused lemonades, iced coffees and more – accessible and affordable for restaurants.

While working out of a cafe our founder, Sean Hsu, found himself observing the baristas making milk teas and coffees during the lunch rush. As the line began to stretch, he noticed that the complicated builds limited the staff interaction with guests. Worse yet, he also observed many guests order water after perusing the limited drink menu and not finding an option. Sean, a entrepreneur and serial inventor, began thinking of how to automate the process, deliver a better experience and offer more variety to the guests. Leveraging his robotics background and his experience in liquid dispensing at Tesla, Botrista was born!

Areas of Specialization:
Craft beverages and menu pairings
Automation/technology

Products and Services: Botrista provides beverage solutions to foodservice operators by leveraging easy-to-use equipment (our DrinkBot) alongside a line of pre-packaged ingredients (BiBs) to deliver a variety of craft beverages, including infused teas & lattes, energy drinks, flavored lemonades, iced coffees and more! Botrista enables brands to add a mini-cafe to their menu without the operational complexities. Operators can now offer high margin items without the investment in a full bar. Our system takes up just 5-sq ft and enables customizable drink recipes at the touch of a button. We automate the portioning, dispensing and mixing process to deliver a fresh and consistently blended product in under 20 seconds.

Company URL: www.conversenow.ai

Company  Profile: ConverseNow provides virtual assistants that automate and personalize restaurant orders from drive-thru, phone, self-service kiosks, mobile live chat and other high-volume voice channels. Our cutting edge voice AI technology takes limitless orders with remarkable accuracy, enhancing the guest experience while boosting staff productivity and job satisfaction. We’re working with some of the nation’s top restaurant chains, where we’ve boosted same-store sales by up to 30% and average ticket up to 25%, as well as added up to 90 hours of extra labor per store per month.

Our virtual assistants end busy signals, hold times and long drive-thru lines, upsell automatically, remember customer names and favorite orders, and help staff double their peak hour volume. We integrate seamlessly with your existing POS, drive-thru and phone systems, with no startup costs.

Areas of Specialization:
Voice AI
AI
Restaurant automation
Virtual assistants
Virtual ordering assistants
Technology

Products and Services: Virtual ordering assistants, powered by voice AI

Company URL: www.expandshare.com

Company  Profile: TBD

Products and Services: TBD

Products and Services:
TBD

Company URL: www.marqii.com

Company  Profile: More than 3,000 restaurants use Marqii to save time, rank higher in search results, attract more guests, and learn what matters most to their customers. Through partnerships with 80+ online publishers, including Google, Facebook, Amazon Alexa, Yelp, and Tripadvisor, Marqii gives restaurants one easy place to manage their online information, menus, listings, and reviews. Marqii saves business owners time while making sure all of their hours, location, menus, pricing, and more are accurate everywhere a guest might search.

Areas of Specialization:
Reputation Management
Digital Operations
Online Menus
Online Listings
Automation
POS menu integration

Products and Services:
Automated online menu updates
Online listings management
Online menu management
Website menus
Direct POS integrations
Review tracking and response

Company URL: www.ovationup.com

Company  Profile: Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. To learn more, visit www.ovationup.com or email hello@ovationup.com.

Areas of Specialization: Guest feedback, reviews, and text marketing for restaurants

Products and Services:
Guest Feedback and Reviews All in One Place
A customer chat platform that allows you to instantly resolve guest concerns
Machine learning algorithms that inform you what improvement can be made on- and off-premises.
2-question SMS based survey that leads to 18x more feedback
Retention text marketing

Company URL: www.predicthq.com

Company  Profile: Leading businesses across food retail, transport, travel and more use PredictHQ’s demand intelligence to understand the impact of events such as sports, expos, festivals, school holidays, severe weather and more to improve forecast accuracy and planning so they can adapt to the real-world with confidence. Domino’s, Uber, Accor Hotels and other leading global businesses use PredictHQ’s API or Web UI for dynamic, precise, verified and scalable real-world events data to adjust their supply chain, operate more efficiently, create better products and improve the customer experience. Founded in New Zealand with offices in Auckland and San Francisco, PredictHQ is backed by Lightspeed Venture Partners, Aspect Ventures and Rampersand.

Areas of Specialization:
Demand Forecasting
High-quality event data
Labor Optimization, Inventory Management
Dynamic Pricing
Event Visualization
Visualizations & Insights

Products and Services:
1. PredictHQ’s Demand Intelligence APIs – Make your forecasts and operations more real world aware with our APIs built for scale, speed and accuracy. PredictHQ provides options for different API access points to suit your needs, from a featurized API to build models faster to a granular event API for better explainability.

2. PredictHQ Notifications – Make smart decisions faster with relevant real-time alerts about events.

3. Web UI (Control Center) – Control Center is a central hub where you’ll be able to explore, search, manage and use PredictHQ’s event data in one place.

4. Saved Locations – Save time finding events and use the time to take action from the insights. Quickly upload your locations individually or in bulk into Control Center. These locations will permanently be saved in your instance, ensuring that you can quickly zero in on events happening near your locations to plan for

Company URL: www.restaurant365.com

Company  Profile: Restaurant365 is the industry’s leading all-in-one, cloud-based accounting, inventory, scheduling, payroll, and HR solution developed specifically for restaurants. The R365 platform simplifies day to day management for restaurant operators, allowing them to control food costs and optimize labor costs. Integrations and open APIs enable Restaurant365 to connect with other systems including POS providers, vendors and banks. The result is accurate, timely reporting that provides a clear and complete view of their businesses. Restaurant365 allows operators to focus on what matters — their guests. Additional information is available at Restaurant365.com.

Areas of Specialization: Restaurant accounting, inventory, scheduling, payroll, and HR.

Products and Services: Restaurant365 is the industry’s leading all-in-one, cloud-based accounting, inventory, scheduling, payroll, and HR solution developed specifically for restaurants. AP Automation and AP Payments as well.

Company URL: www.virtualdiningconcepts.com

Company  Profile: TBD

Areas of Specialization: TBD

Products and Services:
TBD