Attendee Catalog

Blank

Company URL: www.joinclyde.com

Company  Profile: Clyde helps brands take control and take care of the post-purchase journey for their customers with the Ownership Enrichment Platform. We’ve reimagined product protection, registration, and issue resolution so manufacturers and eCommerce brands can create beautiful, profitable, unified ownership experiences for their customers — and unlock the LTV of their dreams. Over 300 brands like Hydrow, Marshall, SharkNinja, Lull, Tempo, Newell Brands, and Barnes & Noble use Clyde to build deeper relationships with their customers. To learn more about Clyde, visit www.joinclyde.com

Areas of Specialization:
– Digital Transformation
– Omnichannel Retail
– Product Protection
– User Experience
– Ecommerce
– Loyalty / Retention / CLV

Products and Services:
Extended Warranty – Earn more customer trust and lifetime value
Registration – Recover and retarget third-party customers
Resolution – Resolve product issues positively

Company URL: www.cusitech.com

Company  Profile: Most IT departments struggle to execute multi-site technology upgrades and new store rollouts with unreliable service providers and multiple layers of outsourced labor. CUSITech provides a single point of contact to manage the planning, surveying, installation, and implementation with our nationwide skilled W2 technicians, so you can hit go-live dates on time and on budget.

Products and Services:
Low Voltage
Hardware Implementation
Construction
Electrical Services

Company URL: www.cordial.com

Company  Profile: Cordial is a cross-channel marketing platform built to help marketers create unique and unified customer experiences across all channels. Using unlimited data and advanced messaging capabilities, Cordial helps brands communicate with customers in highly personalized ways across email, SMS, mobile app, and more.

Areas of Specialization:
– Cross-channel marketing
– Email, SMS, Mobile App messaging
– Personalization
– Predictive Intelligence
– Data Transformation and Enrichment
– Audience Segmentation

Products and Services:
– Cross-channel marketing
– Email, SMS, Mobile App messaging
– Personalization
– Predictive Intelligence
– Data Transformation and Enrichment
– Audience Segmentation

Company URL: www.gladly.com

Company  Profile: Gladly is a radically personal customer service platform and the only one built around people, not cases or tickets. We turn customer service agents into heroes by giving them one lifelong, channel-independent conversation with all the context needed to build lasting connections and loyalty. With Gladly, brands like Ralph Lauren, Allbirds, Bombas, Crate&Barrel, Ulta Beauty, Warby Parker, and more have grown customer brand loyalty and increased customer lifetime value while creating happier, more efficient, and empowered service teams. Loyalty through service. See how Gladly can help your brand achieve this at http://www.gladly.com.

Areas of Specialization:
Digital Customer Service
– Unlike the legacy approach to customer service software which is designed around a ticket or case to enable workflows, Gladly
– Is centered around people to build relationships and drive revenue
– Delivers a channel-independent, single lifelong conversation with everything from voice to modern messaging all included out of the box
– Is the number-one, easiest-to-use customer service platform

Products and Services:
Gladly customer service platform
– Channels: Voice, Messaging, Social, SMS, Self-Service
– Features: Real-time dynamic routing, order-management integrations, knowledge base, help center, historical and live reporting, task management

Company URL: www.linc.cx

Company  Profile: Linc is the Gen 3 CX Automation platform built for retail that is changing the conversation in commerce. Our award winning AI powers an infinitely scalable digital workforce for real conversations that solve real problems for your customers.

Brands like Levi’s, Shiseido, Carter’s OshKosh, and many others partner with Linc to deliver extraordinary experiences that span the customer lifecycle to reduce support costs, increase sales conversions, and grow revenue.

Areas of Specialization: Conversational AI, CX Automation for Enterprise Retail Brands

Products and Services: CX Automation platform – supporting the full customer lifecycle from pre-purchase to re-purchase

Company URL: www.loop.tv

Company  Profile: Loop Media is a leading multichannel streaming video platform with one of the largest libraries that includes music videos, movie trailers, live performances and non-music entertainment content that is licensed to stream directly to business venues out-of-home in the US.

Areas of Specialization:
– Cost-free, multi-channel content streaming service for businesses
– Customizable programming (via corporate or locally)
– Free digital signage tools and templates

Products and Services:
– Free content streaming + music platform for businesses
– Free digital signage solution for businesses, including images, video, gifs, scrolling tickers.
– Monthly revenue driver with Loop Rewards
– Best in-class customer support with our in-house team online 24/7/365
– White glove installation service

Company URL: www.predicthq.com

Company  Profile: Leading businesses across food retail, transport, travel and more use PredictHQ’s demand intelligence to understand the impact of events such as sports, expos, festivals, school holidays, severe weather and more to improve forecast accuracy and planning so they can adapt to the real-world with confidence. Domino’s, Uber, Accor Hotels and other leading global businesses use PredictHQ’s API or Web UI for dynamic, precise, verified and scalable real-world events data to adjust their supply chain, operate more efficiently, create better products and improve the customer experience. Founded in New Zealand with offices in Auckland and San Francisco, PredictHQ is backed by Lightspeed Venture Partners, Aspect Ventures and Rampersand.

Areas of Specialization:
Demand Forecasting
High-quality event data
Labor Optimization, Inventory Management
Dynamic Pricing
Event Visualization
Visualizations & Insights

Products and Services:
1. PredictHQ’s Demand Intelligence APIs – Make your forecasts and operations more real world aware with our APIs built for scale, speed and accuracy. PredictHQ provides options for different API access points to suit your needs, from a featurized API to build models faster to a granular event API for better explainability.

2. PredictHQ Notifications – Make smart decisions faster with relevant real-time alerts about events.

3. Web UI (Control Center) – Control Center is a central hub where you’ll be able to explore, search, manage and use PredictHQ’s event data in one place.

4. Saved Locations – Save time finding events and use the time to take action from the insights. Quickly upload your locations individually or in bulk into Control Center. These locations will permanently be saved in your instance, ensuring that you can quickly zero in on events happening near your locations to plan for

Company URL: www.quartile.com

Company  Profile: Quartile is the world’s largest e-commerce cross-channel advertising platform. Built on six patented machine learning technologies, the platform automates and optimizes e-commerce advertising on Google, Facebook, Amazon, Instacart, Walmart, and more. Quartile pairs technology with leading marketing experts who can create a strategy that’s tailored to your business goals. Thousands of sellers worldwide trust Quartile’s full-funnel optimization approach to unlock the full potential of their selling and advertising across multiple channels, fully integrated and at scale.

Areas of Specialization: AI, Machine Learning, AD Platform, E-commerce, Cross-Channel Ad Platform, Optimization, Advertising Across Multiple Channels, Performance, PPC Management, Hourly Bidding, PPC ad optimization platform

Company URL: www.radar.com

Company  Profile: Radar’s leading geofencing platform helps product and growth teams build timely and relevant location-based experiences that drive revenue and customer loyalty. Join the ranks of leading brands like JOANN and American Eagle in offering personalized, connected experiences in-store and virtually with technology for curbside pickup, trip-tracking, and more.

Areas of Specialization:
– Location-aware experiences
– Location-based marketing
– In-store and on-premise experiences
– Mobile app experiences
– BOPIS (Trip tracking, curbside pickup and order ahead)
– Contextual messaging to promote loyalty programs and mobile checkout
– Geofencing, place detection and search

Products and Services:
– Geofencing
– Trip Tracking
– Search and geocoding APIs
– Places and Regions
– Location-based product experiences
– Location-based marketing

Company URL: www.route.com

Company  Profile: Route is the all-in-one post-purchase platform reimagining the ecommerce experience from product discovery to delivery via the Route app.

Areas of Specialization: TBD

Products and Services: TBD

Company URL: www.treasuredata.com

Company  Profile: Treasure Data Customer Data Cloud, an integrated suite of customer data platform solutions, helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences.

Areas of Specialization:
Customer Experience (CX)
Digital Transformation

Products and Services: 
Customer Data Platform (CDP)
– CDP for Marketing
– CDP for Service
– CDP for Sales

Company URL: www.zineone.com

Company  Profile: ZineOne is the only in-session marketing platform that intelligently scores behavior and personalizes the experience of every site visitor in-the-moment, while on your website or mobile app, at scale – regardless of whether the visitor is anonymous or known. Top brands across retail, e-commerce, travel, hospitality, telecom, and banking are able to engage anonymous traffic with industry-specific AI models that predict buyer intent within 5 clicks and personalize the consumer experience within milliseconds.

Areas of Specialization: TBD

Products and Services: TBD